Terms of Service

Last Updated: December 18, 2024

Welcome to iAyez ("Company", "we", "our", or "us"). These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By using our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Eligibility

By using this website, you confirm that:

2. Services Overview

iAyez specializes in customized and personalized eyewear, including 3D-printed frames and made-to-order products.

Products are manufactured based on customer-provided customization details.

Slight variations in color, texture, or finish may occur due to the manufacturing process.

3. User Responsibilities

You agree to:

iAyez is not responsible for errors caused by incorrect information submitted by the customer.

4. Orders & Payments

All prices are listed in USD unless stated otherwise.

Full payment is required at the time of order.

We reserve the right to cancel or refuse any order due to pricing errors, suspected fraud, or availability issues.

5. Customization Policy

Customized products are produced specifically for you.

Once production begins, orders cannot be canceled or modified.

Customized products are generally non-refundable, except in cases of manufacturing defects (see Refund Policy).

6. Shipping & Delivery

Shipping timelines are estimates and may vary.

Risk of loss transfers to the customer upon delivery.

iAyez is not responsible for delays caused by carriers, customs, or events beyond our control.

For details, please refer to our Shipping Information page.

7. Returns & Refunds

Refunds and returns are governed by our Refund Policy.

By placing an order, you acknowledge and agree to those terms.

8. Intellectual Property

All website content, including but not limited to:

is the exclusive property of iAyez and protected by intellectual property laws. Unauthorized use is strictly prohibited.

9. User Content

If you submit reviews, feedback, images, or designs:

10. Disclaimer

Our services and products are provided "as is" and "as available."

We do not guarantee uninterrupted website access.

iAyez does not provide medical advice. Our eyewear does not replace professional eye examinations or prescriptions.

11. Limitation of Liability

To the fullest extent permitted by law, iAyez shall not be liable for:

Our total liability shall not exceed the amount paid for the product.

12. Indemnification

You agree to indemnify and hold harmless iAyez from any claims, damages, or expenses arising from:

13. Third-Party Links

Our website may include links to third-party websites. iAyez is not responsible for their content, policies, or practices.

14. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, store, and use personal data.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United States and the State of California, without regard to conflict-of-law rules.

16. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the website after changes constitutes acceptance of the updated Terms.

17. Contact Information

iAyez

Email: sales@iayez.com

Website: https://www.iayez.com